CIO Villas & Vacation Rentals
202 Complex Ave
White, SD 57276

E-mail: info@ciovillas.com

CIO Villas COVID Policy

Terms & Conditions

By accepting this policy, you are agreeing that all the information you have provided is accurate and correct. If at any time, you provide misleading or false information, your reservation may immediately be canceled without notice and will be subject to any penalties.

Booking Process: By submitting the reservation form, you are only requesting the reservation and not securing it. Your invoice will show the status as "On Request" once submitted. It is not until you receive an e-mail stated your booking is "Confirmed" that your reservation is available and accurate. If your reservation is not available, you are not subject to any fees or penalties.

Payment: Each reservation is unique and requires a different type of payment. Some properties will allow for a deposit, others will not. Please read the deposit instructions pertaining to your specific rental. If no instructions are provided, a 50% deposit is required for reservations being made 60 days or more prior to arrival. Full payment is always required within 60 days of arrival. Any credit or debit card payments made directly to CIO Villas & Vacation Rentals are subject to a 3% additional processing fee. This fee will be shown on the invoice if applicable to your reservation.

Cancellation & Changes Policy: Each reservation has its' own set of cancellation rules so please read carefully before making a payment. Due to COVID-19, CIO will enforce a 5% cancellation penalty for ALL bookings made starting May 20, 2020 until further notice. Each property also has its own set of cancellation rules as well, so please pay attention to those. Any booking that is cancelled or modified with CIO will be subject to a minimum 5% non-refundable fee. This allows us to protect the fees that come with each booking including processing fees, booking fees, paperwork fees, etc. Essentially, 5% of each booking will become 100% non-refundable once any form of payment is collected. Other property cancellation fees may also be imposed. CIO reserves the right to discontinue commissions to the booking agent if modications or cancellations occur. We thank you for your continued support!